Privacy Policy
Effective Date: September 2024
At EAL HUB (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services at www.ealhub.co.uk.
1. Information We Collect
When you sign up for an account or make a purchase on our website, we collect limited personal information, specifically:
Email address – for account creation, login, and essential communication
Payment information – handled securely by our third-party payment processor (e.g., Stripe, PayPal). We do not store full card details on our servers
Basic account activity – such as download history
We do not use your personal information for marketing, profiling, or advertising. We do not store unnecessary or excessive personal data.
2. How We Use Your Information
We only use your information for essential purposes:
To provide access to digital downloads and process transactions
To support account functionality (e.g., login, receipts)
To comply with legal obligations, such as financial records retention
We do not use your personal data for promotional or analytics purposes.
3. General Data Protection Regulation (GDPR)
If you are located in the United Kingdom or European Economic Area (EEA), the processing of your personal data is governed by the General Data Protection Regulation (GDPR).
Under GDPR, you have the right to:
Access the data we hold about you
Request correction or deletion of your data
Object to or restrict processing (where applicable)
Withdraw consent at any time (where consent is the basis for processing)
Since we only collect minimal information required for account and payment functionality, your data is handled strictly under lawful bases such as contractual necessity and legal obligation.
You can contact us at info@ealhub.co.uk to make a data-related request.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may be shared only with:
Trusted payment processors to complete transactions
Service providers who help operate the site (e.g., secure hosting, email services)
Legal authorities, only if required by law
5. Data Security
We take appropriate technical and organisational measures to protect your personal information, including the use of secure servers, encryption, and access control.
6. Data Retention
We retain only the minimal personal data required to:
Provide user accounts and download access
Comply with tax and financial regulations
We do not retain data longer than necessary for these purposes.
7. Cookies and Tracking
We may use essential cookies to:
Enable secure login sessions
Remember user preferences
Facilitate site performance
We do not use cookies for behavioural advertising or profiling.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be posted here with the “Effective Date” listed above.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us: